LADCO are launching from the 1st of October 2016, the EASI project (Energy Advice, Support and Information). The project runs until May 2017 and will be operating on Mondays, Wednesdays and Fridays. The project will be delivered via personal interviews, group sessions and home visits. The project is available to electricity consumers and community workers in the Lockyer Valley. Please find attached 2 flyers, one for clients and one for service providers or groups. You may print the flyers out if you like, we would just ask if you could please print them in colour. We also have a number of resources that we will distribute via the various delivery methods.
This project is being delivered through the Queensland Council and Social Service as part of the Switched On Communities program. The program is designed to assist, educate and empower disadvantaged or vulnerable residential electricity customers following the deregulation of retail electricity prices in SEQ from July 1st 2016.
The objectives of the program are to;
- Improve the accessibility of information available to consumers and community sector agencies on issues including
- electricity usage
- electricity pricing and contract conditions
- how to compare offers to find a better electricity deal
- assistance and consumer protections available
- enhance the skills, knowledge and confidence of vulnerable electricity consumers so they can effectively shop around for an electricity deal or access a better deal with their current retailer
- increase the number of electricity consumers actively shopping around for a better electricity deal
- build capacity within non-for-profit community organisations to ensure community workers
- have the skills necessary to educate consumers on energy matters
- are able to assist consumers in engaging with the electricity retail market
Targeted population groups;
- Aboriginal and Torres Strait Islander people
- people facing financial hardship
- people with a disability or their carers
- people from culturally and linguistically diverse (CALD) backgrounds
- general community
The referral process would be to contact the centre on 5465 1889 and ask for Lynda regarding the EASI project. I will then contact you/the client to set up a session/interview/home visit. Service providers may contact me via my email.
Looking forward to hearing from you. Lynda